Contact Us
  • 24th Floor Vertis North Corporate Center 1
  • Astra corner Lux Drives,
  • North Avenue, Quezon City 1105
  • Trunk Line :  (632) 7902-9000
  •       (632) 8248 4800
  • Email Address : infos@psalm.gov.ph
Customer Satisfaction Survey



   
I. On Business Process:  1  2  3  4  5
 
 1. The procedure for the availment of the service is clear and concise.
 2. The checklist of required documents and fees makes it easy to proceed with the transaction.
 3. The responsible personnel/unit is easily identified and available.
 4. The time needed to complete the procedure is reasonable.

II. On Customer Service:
 
 1. The quality of services meets my expectation.
 2. The time needed to complete the service/transaction is within the given time frame.
 3. The responsible personnel are courteous and helpful.
 4. The responsible person/s respond to queries promptly.
 5. The responsible person/s provide accurate and clear feedback on customer's concern.

LEGEND : 1
Strongly Disagree		 2
Disagree		 3
Neutral		 4
Agree		 5
Strongly Agree




Feedback and Complaints:

PSALM is committed to promptly respond to inquiries. Please contact the concerned unit of PSALM through the provided trunk lines or the email address.

ATTY. IRENE JOY BESIDO - GARCIA

President and Chief Executive Officer
Phone: (02) 7902-9001

ATTY. MARIA BELEN P. MONTES - NERA

Corporate Secretary
Phone: (02) 7902 9000 local 4833


You may also contact us by filling out the form below. Thank you.

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